Staying Calm and Clear When Emotions Run High

Lillian Zarzar presents how to stay calm when emotions run high and your conversations are challenging. Use her tips the next time you find yourself in an emotionally charged situation.
For more information visit Lillian’s website at The Zarzar Group.

About Lillian Zarzar:

Lillian ZarzarLillian Zarzar, founder of The Zarzar Group, is an adjunct professor at Ohio University regional campuses in Pickerington and Lancaster teaching courses in Public Speaking, Interpersonal Relations,Interviewing Skills and Techniques of Small Group Discussion. She is also an instructor for The Ohio State University Fisher College of Business and the John Glenn School of Public Affairs.

Certified Speaking Professional (CSP) the highest earned designation conferred by the National Speakers Association (NSA) and the International Federation of Professional Speakers (fewer than 300 women in the world hold this designation). She is past president of the NSA-Ohio chapter and current member of the association.

Trained Demartini Method® Facilitator with the Demartini Institute in Texas, a private research, education and service institution dedicated to the development of human awareness and potential.

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1 Comment
  1. These are great tips from Public Speaking and Communications Expert Lillian Zarzar, to help stay calm and balanced in emotionally charged situations. This is a BizTv show to bookmark and watch again.

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